PLEASE READ CAREFULLY.

THIS DOCUMENT OUTLINES HOW YOUR INFORMATION WILL BE USED AND PROTECTED BY ARGO SOLUTIONS. BY PROVIDING YOUR INFORMATION OR BROWSING THE ARGO SOLUTIONS PLATFORMS, WHICH INCLUDE OUR WEBSITES AND APPLICATIONS, YOU AUTOMATICALLY AGREE TO THE TERMS OF USE, PROTECTION, AND SECURITY ESTABLISHED HEREIN. OUR PRIVACY POLICY DOES NOT INCLUDE: (I) INFORMATION COLLECTED AND USED ON SOCIAL MEDIA SITES WHERE ARGO SOLUTIONS HAS A PRESENCE, AND (II) INFORMATION YOU PROVIDE TO THE SITES ON WHICH WE ADVERTISE.

Your privacy is important to us. It is the policy of Argo Solutions to respect your privacy in relation to any information we may collect on our Platforms.

We only request personal information when we truly need it to provide a service to you. We do this by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We only retain the collected information for the time necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law.

Our Platforms may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services.

We also inform you that we may make changes to this policy at any time to better adapt it to the reality regarding the data collected and its treatment. Therefore, we recommend that you access this document again each time you access the Argo Solutions Platforms.

Continued use of our Platforms will be considered acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, 1 please contact us.

• ABOUT DATA COLLECTION

On our Platforms, information is collected in the following ways:

Information provided by you – We collect personally identifiable information, such as name, email, position, billing, number of CNPJs, and average monthly transactions, through the completion of forms to download our free content. In the case of sending applications for open positions at Argo Solutions, information such as name, phone number, email, residential address, date of birth, marital status, area of knowledge, salary expectation, and a file containing a resume for necessary analysis will be collected. Occasionally, the request for some information may be made through direct contact from Argo Solutions with users via email or phone.

Browsing information – When you visit our Platforms, your browser receives cookies through third-party software that identifies how many times you return to our address, your length of stay, and clicks on our Platforms. Information such as IP address, geographic location, referral source, browser type, language selected for browsing, estimated bandwidth used by you, record of videos watched, equipment used for browsing, duration of visit, and pages visited is also collected anonymously. The information collected through Cookies will be managed by third parties, listed in our Cookies Policy below in this document, and may be shared among the companies of these groups for marketing actions.

Contact history – Here at Argo Solutions, we store information about all contacts previously made with our users, such as content downloaded from our pages and interactions via email.

• ABOUT THE USE OF YOUR PERSONAL INFORMATION

This term allows Argo Solutions to use some of your personal information for different purposes.

The email address is used to send the material or information you requested when filling out the form. It can also be used to send newsletters or email marketing campaigns.

Furthermore, the email will be used to communicate the launch of new free materials. However, the user may cancel their subscription at any time by clicking the "unsubscribe" option that appears at the end of each marketing email sent.

Download data may be disclosed as research and statistics, with no personal information being openly revealed unless explicitly authorized.

Argo Solutions employees may occasionally contact you via email or phone to conduct surveys or present job opportunities.

Your personal information will only be shared with our partners when the partnership is explicitly stated on the page containing the form for receiving educational content.

Your personal information provided for the purpose of hiring will not be shared with partners or suppliers.

• ABOUT ACCESS TO YOUR PERSONAL INFORMATION

Only Argo Solutions employees will be able to view your personal information. Occasionally, if your information is included in actions created in partnerships, the explicitly identified partners will also have access to the information. No personal information may be publicly disclosed.

Argo Solutions also undertakes not to sell, rent or transfer your information to third parties. The only exception is in cases where this information is required by law.

Therefore, Argo Solutions reserves the right to provide data and information about you, including your interactions, if it is judicially required to do so and the disclosure is limited to what is required, an act necessary for the company to comply with applicable legislation, or if you expressly authorize it, in other situations.

In addition, although we work with good security and protection practices, no web service is 100% guaranteed against intrusions and we cannot be held responsible if this occurs.

• ABOUT SHARING CONTENT ON SOCIAL NETWORKS

By clicking on the social media content sharing buttons available on our pages, the user will be publishing the content through their profile on the 1 selected network. Argo Solutions does not have access to users' logins and passwords on these networks, nor will it publish content on behalf of the user.

However, Argo Solutions is not responsible for the acts, advertisements, and content generated by our business partners and advertising networks, and this Policy does not apply to them, since Argo Solutions does not control them.

• USE OF PERSONAL DATA IN ACCORDANCE WITH THE GENERAL DATA PROTECTION LAW (LGPD)

The User's privacy is important to Argo. It is Argo's policy to respect the User's privacy in relation to any information we may collect and that is required for the use of the tools and functionalities of the Argo Solutions Platforms.

(I) Consent to the use of personal data

This term aims to record the free, informed and unequivocal manifestation by which the User agrees to the processing of their personal data for a specific purpose, in accordance with Law No. 13.709 - General Data Protection Law (LGPD). By using Argo's services, you expressly CONSENT to us collecting, processing and storing data about you for the purpose of providing Corporate Travel Management and Corporate Expense Management services, as contracted on our Platform. Continued use of the Argo Solutions Platforms will be considered as acceptance of our practices regarding privacy and personal information, as well as their respective functionalities and purposes. You are free to refuse our request for personal information, understanding that, if you do so, you will not be able to use the functionalities and tools of the Argo Solutions Platforms.

(II) Data Collected

Argo Solutions collects, stores, and processes the User's personal data for the purpose of providing the services listed in this term: We collect the data you provide during registration, such as first and last name, full name, email, cell phone, position, department, address (street, state, city, ZIP code), banking data (bank, branch, account), credit card, CPF, RG, passport, date of birth, frequent flyer miles cards, visas, and vaccines, geolocation history, among other data optionally provided by the User; We may record and record all data provided in all communication with our team, whether by email, messages, phone, or any other means; When submitting your data for payment, we may collect information about the purchase or transaction. This includes your payment information, such as your credit card details, account and authentication information, as well as billing information; When logging into the Argo Solutions Platforms, we will collect your email for registration purposes, through which communications about the provision of the service, Platform updates, promotions, and account management will occur; We record data from your visits to the Platforms through cookies and other tracking technologies including your IP address and domain name, the version of your browser and operating system, online traffic data, location data, web logs, and other browsing data.

(III) Purposes of Data Processing

By using the Argo Solutions Platforms, you expressly authorize the use of this information for the following purposes: To provide, improve, and develop the available services: we use the information provided and collected during use to support our services, through the personalization of the shared content, to ensure that the content of the Argo Solutions Platforms is relevant; Usage monitoring: we use your data to monitor activities and transactions in order to guarantee the quality of the service, compliance with applicable laws, compliance with procedures, and to combat fraud. To enable Argo Solutions to identify and contact the User: to enable Argo Solutions to send or provide the User with communication resulting from the functionalities and purposes of the Argo Solutions Platforms, as well as to offer products and services compatible with your profile of use of the tool.

(IV) Data Processing

Argo Solutions may keep and process the User's personal data for as long as they are relevant to the scope of the purposes listed in this term and for the relationship of the parties, being maintained until the relationship of the parties is terminated. Argo Solutions keeps the information it collects from you until you request its definitive deletion. In this case, we will immediately cease using your data for commercial purposes, but we will store your data while we have legal, tax, or judicial obligations to comply with such data.

(V) Data Security

All data you provide to Argo Solutions is treated solely to achieve the purposes listed in this document. Argo Solutions is responsible for maintaining security measures, both technical and administrative, to protect personal data from unauthorized access and from accidental or unlawful destruction, loss, alteration, communication, or any form of inappropriate or unlawful processing. All collected data is stored and processed on secure servers owned by us or by contracted suppliers, accessed and used according to our security policies. All traffic between your computer and our servers is encrypted through the secure SSL protocol or similar. Our servers are located in a data center in the United States, with the highest security certifications, such as ISO 27001, ISO 27017, NIST CSF, and PCI DSS.

(VI) Data Sharing

Argo Solutions is authorized to share the user's personal data with other data processing agents, if necessary, for the purposes listed in this document, in accordance with the principles and guarantees established by Law No. 13,709/2018. Your personal data may be shared with third parties such as: Government Authorities: to fulfill legal, regulatory, or judicial obligations, we may share your personal data with government authorities; Service Providers: when necessary, we may share your personal data with companies acting on behalf of or under the instructions of Argo Solutions, such as GDSs (Global Distribution System), airlines, hotel operators, car rental companies, and travel agencies. We ensure that data will only be shared within legally authorized cases, always transparently to the data subject; Users: when necessary and authorized, for the functionality and purpose of the Argo Solutions Platform.

(VII) User/Data Subject Rights

The user has rights regarding their personal data, which can be exercised at any time and by request via email to Argo Solutions (encarregado@useargo.com), among them: Obtain confirmation that we are processing your personal information and request a copy of the personal information we hold about you; Ask us to update the personal information we hold about you or correct any information you believe is inaccurate or incomplete; Request that the personal information we hold about you be deleted or restrict the way we use this information; Withdraw consent for our processing of your personal information (to the extent our processing is based on your consent).

• ABOUT THE STORAGE, SECURITY, AND PROTECTION OF YOUR INFORMATION

The security of your information is a priority for Argo Solutions. The information collected by Argo Solutions will be stored and kept in accordance with strict standards of security and reliability. However, the technology to ensure the security of data transmissions over the Internet develops and becomes obsolete quickly, making it difficult to stay updated at all times. It is impossible to assert that current systems and safeguards are entirely infallible. Therefore, despite all efforts by Argo Solutions to preserve your information, no transaction conducted via the Internet is completely secure, so Argo Solutions cannot assert that the information provided here is fully protected. Finally, the most important part of protecting your information lies with you, so you should always keep your antivirus and firewall systems up to date, as well as configure your browsers and operating systems, always aiming to prevent unauthorized sending of data and information over the Internet. Below are the protection measures used by Argo Solutions to protect your information and your privacy.

(I) User Password

To ensure that third parties do not access the information stored here, you, a user of systems offered by Argo Solutions through its Platforms, must choose a personal and non-transferable access password, which can and should be changed at any time. The responsibility for maintaining the confidentiality and use of the password is exclusively yours.

(II) Personal Information

The personal information provided to us voluntarily by you, or by your company, will be collected in accordance with ethical and legal standards, always adhering to strict standards of security and reliability, not being disclosed to third parties, but only to authorized employees for the proper use of the data, except when there is a legal, judicial, or competent authority determination. Occasionally, we may use cookies to confirm your identity, customize your access, and monitor the use of our Platforms, aiming to improve your browsing and functionality.

(III) Other Security Measures

It is your responsibility, as the user, to take the necessary precautions to ensure the security of your device and information, such as but not limited to, installing antivirus programs, firewalls, and/or other protection items. The systems used on Argo Platforms do not affect the original configuration of the devices you use to access them, nor the factory settings or settings made by you on the computers you use. We recommend that you only use legitimate programs, respecting property rights, and regularly update your antivirus and firewall. Most internet browsers allow you, at any time, to activate mechanisms to inform you when cookies are activated or to prevent them from being activated, although this may affect the use of some functions of our Platforms. In addition to the above-mentioned security measures, after 20 minutes of inactivity on the Argo Solutions systems used by you, these systems will automatically cancel the ongoing navigation, preventing unauthorized third parties from accessing your information and the activities you are performing or have performed, in case you are away from the computer in use for a long time.

(IV) Specific Information about Credit Cards

When using credit cards as a means of payment for any services, it is your responsibility, as the User, to take the necessary precautions to ensure the security of your information, such as but not limited to, keeping the card always stored in a protected place and out of sight of third parties, not writing down card details on paper, or sending them via email. Argo Solutions follows the best practices of secure development and complies with the recommendations maintained by the PCI-SSC regarding the security of credit cardholder data, but if you do not take the necessary precautions, the system's security resources may not be sufficient. If you have any questions about transactions, always consult your credit card issuer.

(V) Specific Information about Mobile Device Location Data Collection

To offer the service of expense control by route, we collect information related to the geolocation of our users' devices through our application upon prior request. Geolocation collection is activated only when the user presses the button in the application that starts tracking, which can be stopped instantly by the same button if the user wishes. Background tracking also only begins after the activation of this button.

• ABOUT YOUR PRIVACY

Argo Solutions respects your privacy. Any information you provide to us will be kept in its entirety, treated with the utmost care and security, and used only in accordance with the limits established in this document and applicable Brazilian law. Please be aware that we may exchange information about you with reputable reference sources, regulatory bodies, research services, and business partners. Argo Solutions' customer service channels and their licensees are at your disposal.

• GENERAL RECOMMENDATIONS FOR PROTECTING YOUR PRIVACY

You also play an important role in protecting your privacy. We expressly recommend that you do not disclose your password to anyone, whether by phone, email, or any other means, and that you do not allow anyone to access or use the systems offered by Argo Solutions on your behalf. Argo Solutions is not responsible for any damages caused by the failure to comply with these recommendations. Be cautious when downloading free programs, as they often come with various programs that can not only affect the privacy of your information but also alter your computer's security settings. Ideally, you should always use a technician, preferably hired by your company, when you need to download and install programs or even to configure your device and your antivirus and firewall protection systems. Always follow your company's information security policies and recommendations.

• ABOUT UNSUBSCRIBING AND ALTERING/DELETING PERSONAL INFORMATION

All collected data will be deleted from our servers upon your request unless there is another reason for maintenance, such as a potential legal obligation to retain data or the need to preserve it to protect Argo Solutions' rights. To change your personal information or even delete it from our database, simply send an email to encarregado@useargo.com with your request. Additionally, you can choose to no longer receive any type of email from Argo Solutions. In all emails we send, there is always an unsubscribe link available in the last lines. By clicking on this link, you will be automatically unsubscribed from the list. However, it is important to mention that by filling out any form again, your email will be reinserted into the list. Therefore, you must make the cancellation request again if it is of interest to you.

• THIRD-PARTY SITES

Our Platforms contain links to access other websites, whose privacy policies are not the responsibility of Argo Solutions, with no connection between the said site and Argo Solutions, nor endorsement or acceptance by Argo Solutions of the content or use of that site.

• COOKIES POLICY

(I) What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.

(II) How do we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them or not, in case they are used to provide a service that you use.

(III) Disabling cookies

You can prevent the setting of cookies by adjusting the settings through the Cookies Banner of this site, or through your browser (check your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in desalinha certain functionalities and features of our Platforms. Therefore, it is recommended that you do not disable cookies.

(IV) Cookies We Set

IV.I. User Account-Related Cookies

If you use Argo Solutions Platforms, we will use cookies to manage the registration process and general administration. These cookies are usually deleted when you log out, but in some cases, they may remain afterward to remember your site preferences when you log out.

IV.II. Login-Related Cookies

We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can access only restricted features and areas when logged in.

IV.III. Email Newsletter-Related Cookies

Argo Solutions Platforms offer newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

IV.IV. Survey-Related Cookies

Periodically, we offer surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated or to provide accurate results after changing pages.

IV.V. Form-Related Cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

IV.VI. Site Preferences Cookies

To provide a great experience on our Platforms, we provide the functionality to set your preferences for how Argo Solutions Platforms operate when you use them. To remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page affected by your preferences.

IV. VII. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

Argo Solutions Platforms use Google Analytics, Hotjar, Heap, and Clarity, web analytics solutions, to help us understand how you use our Platforms and how we can improve your experience. These cookies may track items such as how long you spend on the site and the pages you visit, and your clicks, so we can continue to produce engaging content. Argo Solutions Platforms also use cookies from Google Tag Manager, LinkedIn, DoubleClick, Amplitude, Google Adsense, Facebook, YouTube, and Mixpanel. For more information on third-party cookies, please refer to their official pages.

Periodically, we test new features and make subtle changes to how Argo Solutions Platforms are presented. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users most appreciate. As we sell products, it is important to understand the statistics about how many visitors to our site actually make a purchase, and therefore, this is the kind of data these cookies will track. This is important for you because it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure the best possible price.

Several partners advertise on our behalf, and affiliate tracking cookies simply allow us to see if our customers have accessed the site through one of our partners' sites so that we can credit them properly and, where applicable, allow our affiliate partners to offer any promotion that may provide it for you to make a purchase.

(V) Maintenance and Management of Cookies

Collected cookies will be stored for as long as necessary to achieve the purpose for which they were collected. If the owner of the cookies is interested in deleting the data, revoking consent, and objecting to the treatment related to the cookies, they should contact Argo Solutions via email (encarregado@useargo.com).

(VI) More Information

We hope this has clarified things, and as mentioned earlier, if there's something you're not sure you need or not, it's usually safer to leave cookies enabled in case it interacts with one of the features you use on Argo Solutions Platforms.

• CHANGES TO OUR PRIVACY POLICY

Argo Solutions reserves the right, at its sole discretion, to modify, alter, add to, or remove parts of this Privacy Policy at any time without prior notice. Therefore, we recommend that you check this policy each time you browse the Argo Solutions Platforms. This Privacy Policy was last modified and published on our Platforms on December 20, 2024.